Frequently Asked Questions
At this time ca.caudalie.com orders may only be billed or shipped to locations within Canada. If you wish to ship an order internationally, please visit our international website to select the country you want to ship to.
We invite you to receive complimentary ground shipping on all ca.caudalie.com orders of $60 CAD or more, no promotional code required. For shipments totaling less than $60 CAD, there will be a delivery charge of $7.00 CAD for Standard Shipping via Canada Post Ground.
Caudalie online orders only ship on business days: Monday through Friday, excluding federal holidays within the United States, as well as the day after Thanksgiving.
Please note, orders received by 12:00 Noon EST, Monday through Thursday, will be processed and shipped within 24 hours of your receipt of your order. Orders received after 12:00 Noon and during the weekend (Saturday and Sunday) will be processed and shipped the next business day.
Below are the shipping options available for your Caudalie order. Please select the option that best suits your delivery needs during checkout.