How MYCAUDALIE works

3

Redeem points for full-size gifts

View redeemable gifts!

Starting at 100 points, select a gift or continue to collect points to unlock even more gifts.

How to earn points

How to earn points

Earn points on purchases worldwide.

  • icon_web

    On caudalie.com

    Points are automatically added to your account after every purchase.

  • icon_boutique

    In Caudalie Spas

    Earn points on all purchases and completed Spa treatments.

  • icon_maps

    Retailers

    Locate the unique code found inside the product's packaging, and enter code on caudalie.com to earn points.

+ 5 to 80 points

Make a purchase

+ 20 points

Create an account

+ 30 points

Tell us your birthday

+ 5 points

Recycle your products

How to redeem my gift

How to redeem my gift

Online or at a Caudalie boutique, your choice! See following instructions:

  • Online

    Choose your gift in your MYCAUDALIE account and add it to your cart, with or without other products.

    You'll receive your gift at your home.

    Shipping costs may apply.

MYCAUDALIE status and perks

Insider

Account created with no purchase

Member

At least one purchase​

VIP​

More than 300 points over the last 12 months

Account creation points202020
Access redeemable giftsicon_hearticon_heart
Early access to promotions and product launchesicon_hearticon_heart
Birthday points30100
Exclusive eventsicon_hearticon_heart
Free shippingicon_heart

Frequently Asked Questions

MYCAUDALIE is a loyalty program that allows you to earn points to be redeemed for free products and grants you early access to promotions and product launches.

With your purchases:
If you buy products or a spa treatment voucher on caudalie.com or in Caudalie Boutique Spas, points will be automatically added to your account (except exclusive offers).

Products purchased through our authorized third-party retailers can earn MYCAUDALIE points. Open the product’s box, locate the unique 10 or 11 character code and enter it on the site. This only applies to products that come in a box (limited to 10 unique codes per month).

For your birthday:
By entering your date of birth as a MYCAUDALIE member, you will earn 30 points on your birthday.
As a VIP member, you will earn 100 points on your birthday.

Your MYCAUDALIE points can be used to redeem full-size Caudalie products. The majority of Caudalie products are available for redemption and start at 100 points. 

When you purchase on caudalie.com or in a Caudalie Boutique Spa, your points are automatically added to your account.

Purchases from third-party retailers: the unique code is located on the inner lining of the of the box. If the Caudalie product purchased was not packaged in a box, then there are no points associated with the product. 

To redeem your MYCAUDALIE points, log into your MYCAUDALIE account and navigate to “MY LOYALTY PROGRAM,” then to “REGISTER MY UNIQUE CODE.” A box will appear to enter your unique code. When entering the unique code, do not include spaces between the numbers and letters. Refresh your web page when you finish adding all of your codes, this will ensure that the points generate a total.

Please note, only 10 unique codes can be entered per month. 

When purchasing on caudalie.com, each product's point amount is displayed under the price on the product's page. The number of points depends on the value of the product.
 
Face or body treatments in the Caudalie Boutique Spas earn the following points:
50-minute treatment = 90 points
80-minute treatment = 130 points